Privacy Policy
Effective Date: 2026
Business Name: Med360
1. Introduction
Med360 (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website or receive services from us.
As a medical clinic, Med360 complies with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), governing the protection of Protected Health Information (PHI).
2. How We Collect Your Personal Information
We collect information in the following ways:
- When you complete forms on our website (e.g., appointment requests, contact forms)
- When you communicate with us via phone, SMS, or email
- During in-person visits and medical services
- Through cookies and website analytics tools
- From third-party service providers that support our operations
3. What Personal Information We Collect
We may collect the following categories of information:
Personal Information:
- Name, address, phone number, email address
- Date of birth and identification details
Health Information (Protected Health Information - PHI):
- Medical history and health conditions
- Treatment information and services provided
- Insurance and billing information
Technical Information:
- IP address, browser type, device information, and website usage data
4. How We Use Your Personal Information
We use your information for the following purposes:
- To provide medical care and treatment
- To schedule and manage appointments
- To communicate with you regarding your care
- To process billing and insurance claims
- To improve our services and website functionality
- To comply with legal and regulatory requirements
Use and disclosure of Protected Health Information (PHI) is conducted in accordance with HIPAA regulations.
5. How and Why We Share Personal Information with Third Parties
We may share your information as follows:
- With healthcare providers involved in your care
- With insurance companies for billing and claims processing
- With service providers (e.g., electronic health record systems, billing services, secure communication platforms)
- When required by law, regulation, or legal process
- To protect the safety and rights of patients and our organization
All third parties handling PHI are required to comply with HIPAA and maintain appropriate safeguards.
We do not sell your personal or health information.
6. SMS Consent
SMS consent and Phone number won’t be shared or sold to any third party or affiliates for marketing purposes.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyze site traffic. These tools do not collect Protected Health Information unless explicitly provided by you.
8. Data Security
Med360 implements administrative, technical, and physical safeguards to protect your personal and health information, consistent with HIPAA requirements.
Despite these safeguards, no system is completely secure, and we encourage you to take precautions when sharing information online.
9. Your Rights (HIPAA Privacy Rights)
Under HIPAA, you have the right to:
- Access and obtain a copy of your medical records
- Request corrections to your health information
- Request restrictions on certain uses or disclosures
- Request confidential communications
- Receive an accounting of disclosures
- File a complaint without retaliation
To exercise these rights, please contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or your rights, please contact:
You may also file a complaint with the U.S. Department of Health & Human Services if you believe your privacy rights have been violated.